#1 Issue - Make sure you use the Chrome Browser
Officially we only support the Chrome browser. We try to support other browsers as much as possible. But our experience is that Chrome is much better with new technologies and several factors faster than competing browsers. We understand only supporting Chrome could be an inconvenience or even a deal breaker. However, we have decided to prioritize getting you new features and awesomeness in Chrome, rather than supporting all browsers fully. Using "Internet Exploder" and other browsers usually affects performance, adds a light transparent layer on images when zoomed far in, and affects page breaks in the PDF reports.
Best, Ken
Related Articles
How to use thermal analysis feature
This video shows you how to use the thermal analysis feature in Scopito to show temperature data from your thermal images.
Page breaks in PDF reports are not correct
This is usually caused by Using a browser which is not Chrome You have changed the page zoom in your browser to be different from 100%. Best, Ken
How to use Access Management for management of your data and your clients data.
This video explains how to utilize access management to create companies and sub-companies and their respective users to manage your data and the hierarchy of access to certain data. We understand that this can be a bit confusing to understand at ...
Data Security
We take security very seriously and so do your current customers. Generally I would say that many companies are concerned about having data in the cloud when we initiate talks. However, they also understand that cloud is the future and the cloud ...
Making PDF file size smaller
We decided to go with the browser way because it is universal and you don't have to download a separate tool to generate PDFs. It might be possible to find a Chrome add-on that can print pdf more effectively. I just did a test with BullZip PDF writer ...